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PRIVACY POLICY

Last updated: 16 August 2026

Leads2Customers™ ("Leads2Customers", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly and transparently.This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit our website, contact us, submit an enquiry or application, interact with our advertising, or use our services.1. Who We AreLeads2Customers provides marketing and advertising services, including Facebook and Instagram advertising and patient acquisition strategies for dental practices.Business/Legal Name: Leads 2 Customers
Trading Name: Leads2Customers
Country: Australia
Email: [email protected]
Website: leads2customers.com.au2. Personal Information We May CollectDepending on how you interact with us, we may collect information including:Your name
Email address
Telephone number
Business or dental practice name
Job title or role
Suburb, postcode, region or business location
Information about your marketing objectives, advertising budget, business needs and growth plans
Responses submitted through enquiry, application or lead forms
Communications you have with us
Information you voluntarily provide during consultations or enquiries
Basic website and advertising interaction data, where applicableWe only seek to collect information reasonably necessary for our business activities.3. How We Collect Personal InformationWe may collect personal information when you:Submit a form on our website
Submit a Facebook or Instagram Instant Form or other lead advertisement
Contact us by email, telephone, social media or another communication channel
Apply for a regional partnership or request information about our services
Participate in a consultation or business discussion
Engage with our website or advertising
Become a client of Leads2CustomersWe may also receive information through service providers and platforms used to operate our marketing activities, including Meta platforms such as Facebook and Instagram.4. Why We Collect Your InformationWe may collect, hold and use personal information to:Respond to enquiries
Assess whether our services are suitable for your practice or business
Determine regional availability for partnership enquiries
Contact you about an enquiry or application you submitted
Provide consultations, proposals or information about our services
Deliver and manage services for clients
Manage our business relationships
Improve our marketing, advertising and services
Measure and understand the performance of our website and advertising
Maintain business and administrative records
Comply with applicable legal and regulatory requirementsWhere permitted by law, we may also contact you about Leads2Customers services or opportunities that we reasonably believe may be relevant to you.You may ask us to stop sending marketing communications at any time.5. Facebook and Instagram Lead FormsLeads2Customers may advertise through Facebook and Instagram and use Meta Instant Forms to collect enquiries.If you submit one of these forms, the information you provide may be made available to Leads2Customers through Meta's advertising services.Information processed by Meta is also subject to Meta's own terms and privacy practices.Once Leads2Customers receives your information, we handle it in accordance with this Privacy Policy and applicable law.6. How We Use and Disclose Personal InformationWe do not sell your personal information.We may disclose personal information where reasonably necessary to operate our business, including to service providers that assist us with:Website hosting
Email and communications
Customer relationship management
Advertising and analytics
Lead management
Cloud storage
Business administration
Professional or technical servicesWe may also disclose information where required or authorised by law.Service providers are expected to handle information in accordance with their applicable privacy and security obligations.7. Overseas Service ProvidersSome third-party technology, advertising, cloud, communications or software providers we use may store or process information outside Australia.Depending on the services we use, overseas processing may occur in countries where those providers or their infrastructure operate.Where required, we will take reasonable steps in relation to the handling of personal information by overseas recipients.As our technology providers may change from time to time, you may contact us if you would like further information about overseas disclosures relevant to your personal information.8. Cookies, Analytics and Advertising TechnologiesOur website may use cookies and similar technologies to support website functionality, understand how visitors use the website, measure advertising performance and improve our marketing.We may also use advertising and analytics technologies provided by third parties, including Meta, where implemented.These technologies may collect information such as:Browser or device information
Pages visited
Approximate location derived from technical information
Referral source
Website interactions
Advertising interactionsYou can manage cookies through your browser settings. Disabling some cookies may affect certain website functionality.9. How We Hold and Protect Personal InformationWe take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.Information may be held electronically using business systems and third-party technology providers.No method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.10. How Long We Keep Personal InformationWe retain personal information for as long as reasonably necessary for the purposes for which it was collected, our legitimate business and record-keeping requirements, and any applicable legal obligations.When information is no longer reasonably required, we may take reasonable steps to delete, destroy or de-identify it, subject to applicable legal requirements.11. Accessing or Correcting Your InformationYou may contact us to request access to personal information we hold about you or to ask us to correct information you believe is inaccurate, incomplete or out of date.Please contact us at Email: [email protected]We may need to verify your identity before processing certain requests.We will respond to requests within a reasonable period and in accordance with applicable law.12. Marketing CommunicationsIf you have submitted an enquiry or otherwise provided your contact information, we may contact you regarding your enquiry and, where permitted, relevant Leads2Customers services.You can ask us to stop sending marketing communications at any time by:Using an unsubscribe option where one is provided; or
Contacting us at [email protected]We may still send communications that are reasonably necessary to administer an existing business relationship or service.13. Privacy Enquiries and ComplaintsIf you have a question, concern or complaint about how we have handled your personal information, please contact us at:Leads2Customers
Email: [email protected]Please provide sufficient information for us to understand and investigate your concern.We will review privacy complaints and respond within a reasonable period.If your concern is not resolved and applicable privacy law provides you with a right to make a complaint to a regulator, you may contact the Office of the Australian Information Commissioner (OAIC).14. Third-Party Websites and PlatformsOur website or advertising may contain links to third-party websites, platforms or services.Those third parties operate under their own privacy policies and practices. Leads2Customers is not responsible for the privacy practices of third-party websites or services that we do not control.15. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes to our business, technology, services or legal obligations.The latest version will be published on our website with the date it was last updated.16. Contact UsIf you have questions about this Privacy Policy or how Leads2Customers handles personal information, please contact:Leads2Customers™
Website: leads2customers.com.au
Email: [email protected]Last updated: 16 August 2026

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TERMS & CONDITIONSThis page is particularly important for your advertising because we need to properly explain:90% OFF → $300
50% OFF → $1,500
$3,000 standard management fee
Only 3 partnerships
One practice per region
Meta ad spend excluded
Setup fees
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